Returns & Refunds

Returns & Refunds : Items not required

We at Toolbank Express aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 30 days of receipt as long as it has not been used and is returned in its original undamaged packaging.

All you need to do is to contact us on Freephone 0800 977 4242 and we will issue you with a Returns Form and Returns Code, explain our simple Returns Procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form . Unfortunately we cannot accept proof of posting as confirmation of delivery. 

Click here to download a copy of the Toolbank Returns Form 

Returns Form

Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging. Unless otherwise agreed, you will be responsible for the costs for returning the goods to us.

Published on 01/01/2023, Expires 01/01/2024